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CUSTOMER PLEDGE

Our Pledge to you...
We want to earn your business by earning your trust. We know you have many options when it comes to servicing your vehicle we want to earn your trust by keeping your needs first and foremost. We will advise you of any areas of concern that may be safety related or warrant re-inspection in the future. After inspecting your vehicle, any required repairs will be discussed with you. No repairs will be performed without your consent. We will perform only the repairs required on your vehicle. We will install only the highest quality parts at fair prices. All parts installed by our professionally trained technicians will meet or exceed original equipment specifications and be backed by our warranty.
If there is something you would like to know about your vehicle, or the repairs we are performing, JUST ASK! We are more than happy to answer any questions. In keeping this pledge, we hope to establish a long-term relationship with you and your vehicle. The better we know your vehicle and your needs, the better we can serve you. We want you to feel like part of our family!
Thank you for your trust…. and business.

Car Warranty Scams FAQs

Is there a car warranty scam?

Yes, there are car warranty scams that try to take advantage of unsuspecting vehicle owners. You may have received calls from scammers that start with automated or pre-recorded prompts to enter basic information and stay on the line.

Once the call begins, the scammer pretends to be an auto manufacturer or insurer telling you that your auto warranty or car insurance is about to expire. Then they ask you to provide personal information, which will later be used to defraud you. Sometimes the caller will have actual information about your automobile.

What do I do if I fell for a car warranty scam?

There is no way to get your personal information or money back, but you can reach out to the Federal Communications Commission (FCC) or the Federal Trade Commission (FTC) and file a complaint. You can contest any charges to your bank card through your bank. Consider using a credit monitoring service.

Who is behind the auto warranty scam calls?

Regulators allege the fake auto warranty calls, which scam customers out of financial and personal information, originate from a ring run by Roy Cox Jr., Aaron Michael Jones and Sumco Panama companies.

How do you check if your car warranty or vehicle insurance has really expired?

If you are afraid your warranty or insurance may have really expired: first hang up with the potential scammer. Next, call your car dealer or insurer and inquire about your policy.

Discover More About Appointments and Repair Services At Tomlin Knight Auto Service in Oshawa

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Testimonials

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They are upfront and honest, they don't make you do more than you need and help you prioritize what is needed when you are on a budget. I'm not disappointed with the work they have done or their service. Anna Marie is very friendly and helpful, she went above and beyond to answer my questions.
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Good price and honest service when I got my winter tires put on.
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